A leading professional services organisation experiencing significant growth wanted to ensure that it retained its culture of respect and shared vision as it continued to expand. However, they recognised that as the business leaders were busy focusing on the commercial aspects of the practice, the people agenda was becoming more and more demanding as teams grew. The structure and processes were not as formal or as established as needed. While valuing their people and wanting to be an employer of choice, individual leaders found that they now experienced a mix of success and challenges that demanded more and more of their time and attention. It was felt that these demands were taking them away from driving the business forward, and yet they knew they needed to prioritise their people and the work environment they were creating.
Their initial brief to Voltedge Management was to better understand the engagement and motivation of staff across all teams. To identify key interventions that would ensure they lived their values and nurtured their culture to develop along with their business.