Your HR Questions Answered

We aim to give our readers and followers the best advice when it comes to managing people effectively and every month you can read a digest of some HR questions that might be relevant for you.

Handling personal issues in the workplace:

Q: We have a manager who is experienced and well-regarded. However, recently he seems distracted and has been out of the office a lot, he is missing important meetings, and doesn’t seem to be managing his team well at all. Some of his team are now complaining, as they feel they are being ignored, and the workload is piling up. He has told another colleague that he is going through a rough patch and may be getting a divorce. How do I manage this?

A: Unfortunately, nearly everyone in the workforce goes through a difficult patch personally, sometimes they manage and keep it from disrupting their work, others not so much. In this case, his personal difficulties are seriously impacting on his work, and his performance.

However, given that his is a valued employee, it is important to be supportive – and he may not actually be aware of the impact of his personal difficulties on his work. Have his manager sit down with him and have a private conversation about how he is getting on – how does he feel he is doing? Does he have any issues he needs to discuss? If he is open, then you could offer counselling or refer him to your company doctor. However, it’s important for him to understand that his current behavior is having a negative impact, perhaps he needs a short period away from work to sort things out? You could offer to support his workload for a short period also to get him back to normal. Tackling issues like this early will – in nearly every case – work better for everyone.

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